Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Ordering from Diyazee

Simply browse our collections, select your preferred outfit, choose the size, and click on “Add to Cart.” After that, proceed to checkout and fill in your shipping details to complete your order.
No, you can place an order as a guest. However, creating an account allows you to track your orders, manage addresses, and enjoy a faster checkout experience.
Once your order is successfully placed, you will receive a confirmation email or message with your order details and tracking information.
If your order has not been processed or shipped yet, you can contact our support team to modify or cancel the order.

Order & Returns

Orders are usually delivered within 3–7 working days depending on your location within Pakistan.

 

If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery and we will assist you with a replacement.

 

Yes, items can be exchanged if they are unused, in original condition, and returned within the allowed return period.
Once we receive and inspect the returned item, the exchange or refund process will be completed within 5–7 working days.

Shopping Information

Diyazee accepts Cash on Delivery (COD), bank transfers, and online payment options depending on availability.

Yes, we deliver to all major cities and areas across Pakistan through trusted courier services.

 

We try our best to display accurate colors, but slight variations may occur due to lighting and screen settings.
You can contact us through our email, social media pages, or website contact form, and our support team will assist you as soon as possible.
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